Webinar with Municipal Authority of Westmoreland County (MAWC) -

Improving Efficiency and Compliance with BOSS811 One Call Ticket Management

Thursday April 11, 2019 at 2:00 pm ET 

Complete the adjacent form to join us on April 11, 2019 at 2:00 pm ET for a webinar with MAWC  who will discuss how they improved efficiency and compliance with BOSS811 One Call Ticket Management.

You will learn how:

• Automating workflows can speed up ticket handling and improve efficiency
• Routing rules were used to handle emergency ticket request outside normal hours while maintaining a 2 hour response commitment
• Risk managers used Mobile Apps to upload pictures and videos of the dig site to resolve compliance issues
• Powerful reporting can be used to improve management of dig requests and reduce cost