What's New in BOSS Support Central 3.99 On-Demand Webinar

During this recorded on-demand webinar, Director of Support, Kris Giroux explores all the new features in the latest release of BOSS Support Central 3.99.

Webinar highlights include:

  • Email to ticket reply recorded in ticket
  • Ticket search & loading improved performance 
  • Asset bulk edit
  • Edit attributes associated with groups of assets 
  • Improved system Ping for accuracy 
  • Performance Improved asset import capability

About BOSS

BOSS Support Central is a fully integrated ITSM solution that lets you manage, track and keep control of your IT environment. The Support Central suite includes modules for IT Service Desk, Asset Management and Systems Management.

Leveraging ITIL best practices, Support Central allows organizations of all sizes to maximize the benefits of ITSM by delivering a cost effective and scalable solution that enables greater collaboration between IT teams and business units.

With more than 1,000,000 users globally, BOSS Support Central provides the most cost effective ITSM integrated software solution in the industry.

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Rayelle Skinner - Director of Client Relations
With almost a decade of experience in account management and client relations, Rayelle has been instrumental in assisting numerous organizations build strong customer alliances and achieving  outstanding service level objectives. Recognized on multiple occasions for leading new execution strategies and accelerating client partnerships, Rayelle has quickly become a significant element of BOSS’s success.

 

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Kris Giroux - Director of Support

Kris has nearly 20 years of experience in the technology and software industries. As Director of Support at BOSS, he is a familiar and welcome face amongst many of our customers. Responsible for shaping the strategic direction of the support team, Kris is also a pivotal key in shaping the ongoing development of BOSS’s suite of products.

With more than 1,000,000 users globally, BOSS Support Central provides the most cost effective ITSM integrated software solution in the industry