Webinar with Municipal Authority of Westmoreland County (MAWC) -
Improving Efficiency and Compliance with BOSS811 One Call Ticket Management
Thursday April 11, 2019 at 2:00 pm ET
Complete the adjacent form to join us on April 11, 2019 at 2:00 pm ET for a webinar with MAWC who will discuss how they improved efficiency and compliance with BOSS811 One Call Ticket Management.
You will learn how:
- Automating workflows can speed up ticket handling and improve efficiency
- Routing rules were used to handle emergency ticket request outside normal hours while maintaining a 2 hour response commitment
- Risk managers used Mobile Apps to upload pictures and videos of the dig site to resolve compliance issues
- Powerful reporting can be used to improve management of dig requests and reduce cost