Webinar -Tips for Taking ITSM Beyond IT
Thursday October 25, 2018 at 2:00 pm ET
Complete the adjacent form to join us on October 25, 2018 at 2:00 pm ET for a webinar with Ben Sellers at Lexington Schools who will provide tips for taking ITSM beyond IT, how this was accomplished at his school district and show examples of services offered.
You will learn how:
- An IT Help Desk can be used to provide and manage a wide range of services that are required in the 30 separate schools in the district
- In addition to traditional IT requests the department provided the schools with services request for Food Services, Phone Service, Maintenance, and much more.
- Easily service requests can be automated and built quickly to address client requirements- no coding skills needed- all drag & drop
- Reports and Dashboards with configurable widgets provided immediate metrics for the management team